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Apple USB Power Adapter In-Store Exchange Process

October 10, 2008

Apple announced the Ultracompact USB Power Adapter Exchange on September 19th, 2008. There are two ways to get the replacement USB Power Adapter. The first is to request the exchange through the web, and the replacement will be sent through te mail. The second is to exchange the adapter at Apple Retail Store.

  • No appointment is necessary to do an in-store exchange.
  • Bring your iPhone 3G or at least the serial number.
  • Ask Apple Retail Store Concierge to direct you for the exchange, or
  • Walk up to the cashier and ask about the exchange.

The new Ultracompact USB Power Adapter will have a green dot.

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