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LogMeIn Client for Mac OS X: Problem and Solution

January 28, 2007
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A few weeks ago I wrote about LogMeIn Client support on Mac OS X. It has been working for the past 3 weeks without any problems. During a chat on Leo Laporte’s Radio Show chat, someone mentioned that he was not able to use LogMeIn Client on Mac OS X using Mozilla Firefox 2. I mentioned that I had been accessing LogMeIn Client using Safari and it had been working fine. A few minutes later, he informed me that he’s still having the same problem using Safari. I then found out that I was having the same problem.

The problem:
The remote access screen turns black when connecting to the remote computer.

The solution:
Do not open the remote connection in new window.

I will post a much more comprehensive instructions with some screen captures. Please check back.

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